1. What data we collect
We may collect identification and contact data such as name, email, phone, company name, operational data entered in the platform, subscription data, support tickets and other information required for the operation of NexoIT services.
2. Purpose of processing
We use data to create accounts, provide platform access, manage bookings, CRM, automation, technical support, billing, notifications and improve the services we offer.
3. Legal basis
Data is processed for the performance of the contractual relationship, compliance with legal obligations, the legitimate interest of the operator and, where applicable, based on user consent.
4. Storage and security
We apply reasonable technical and organizational measures to protect data against unauthorized access, alteration, loss or disclosure. Access to data is limited based on role and the associated company in the platform.
5. Data sharing
We do not sell personal data. We may share data only with technical providers or partners strictly necessary for operating the services, under confidentiality and security obligations.
6. Data subject rights
- the right to access processed data;
- the right to rectification or update;
- the right to erasure, under the conditions of the law;
- the right to restrict processing;
- the right to data portability;
- the right to file a complaint with the competent authority.
7. Contact
For any request regarding privacy or data protection, you can contact us through the channels available in the platform or through the contact form available on the website.